Privacy Policy

Smoke of the Woods respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through our website. This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Your name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Payment-related information
• IP address, browser type, device information, and website usage information

We only collect information that is reasonably necessary to operate our website, process orders, communicate with customers, and improve our services.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Arrange shipping, delivery, or pickup
• Communicate with you regarding your order
• Respond to questions or customer service requests
• Maintain transaction and business records
• Improve our website, products, and customer experience
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

We do not sell your personal information.

Payment Information

When purchases are made through our website, payment information may be processed by third-party payment providers.

Smoke of the Woods does not necessarily receive or store your complete credit or debit card information. Payment providers may collect and process this information according to their own privacy policies and security practices.

Cookies and Website Technology

Our website may use cookies and similar technologies to help the website function properly, remember visitor preferences, understand how visitors use the site, and improve the overall website experience.

Some third-party services installed on the website may also use cookies.

You can control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

Analytics

We may use website analytics services to better understand how visitors interact with our website. These services may collect information such as pages visited, approximate location, device type, browser information, and how visitors arrived at the website.

This information is generally used to analyze website performance and improve the customer experience.

Third-Party Services

We may use third-party companies and services to help operate our business, including services for:

• Website hosting
• Payment processing
• Shipping and delivery
• Website analytics
• Email communications
• Website security
• E-commerce functionality

These providers may receive access to information necessary to perform services on our behalf and may have their own privacy policies governing how they handle information.

Sharing of Personal Information

We do not sell or rent customer information.

We may share personal information when reasonably necessary to operate our business, including with payment processors, shipping providers, website service providers, or other companies assisting us with fulfilling an order.

We may also disclose information when required by law or when necessary to protect the rights, property, or safety of Smoke of the Woods, our customers, or others.

Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain customer and transaction information for as long as reasonably necessary to fulfill orders, maintain business and accounting records, resolve disputes, meet legal obligations, and operate our business.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information we maintain about you.

To make a privacy-related request, please contact us using the information below.

Children’s Privacy

Our website and products are not intended to collect personal information from children under the age of 13. We do not knowingly collect personal information directly from children under 13.

Links to Other Websites

Our website may contain links to websites operated by third parties. Smoke of the Woods is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Smoke of the Woods
13497 N 400 E
Roann, IN 46974
Phone: (574) 382-0330